Advance Payment – Information for Our Swiss Customers

We have an account with Swiss PostFinance, which is held in EUR. Please transfer the due amount in EUR.

If you use PostFinance as your sending bank, no additional banking fees apply, as this is not considered an international transfer. Only the daily exchange rate (set in the morning) will be applied. If you transfer from another bank, currency conversion costs or exchange rate mark-ups may apply – please check with your bank for details.

Your Benefits at a Glance:

• Cost-effective transfer: No additional banking fees for transfers via PostFinance (only the daily exchange rate applies).
• Fast processing: Your payment is quickly recorded, allowing us to process your order as soon as possible.
• High security: Transactions are handled by a reputable Swiss financial institution, ensuring a secure and reliable payment process.

Important Note: Shipping will take place after payment has been received.

You will receive the relevant account details via email after completing your order. If you have any questions, our customer service team is happy to assist you.

With PayPal, you can securely and conveniently pay for your order with us. You have the option to pay either with your existing PayPal account or without a PayPal account. If you have registered on the shop beforehand or created a guest account, you can pay on the PayPal page either with an email address registered with PayPal or without a PayPal account. PayPal offers you various payment methods:

• Bancontact
• BLIK
• eps
• iDEAL
• Multibanco
• OXXO
• Przelewy24
• Trustly
• Credit or Debit Card
• Pay Later
• SEPA Direct Debit
• Apple Pay
• Google Pay

If you do not have a PayPal account yet, you can create a new account during the payment process or pay as a guest.

(Only after approval – please see information below)

You may pay by invoice after receiving your delivery. The invoice will be enclosed with the shipment and includes all necessary information for tax processing.

Information about approval:

This payment method is exclusively available for the following types of institutions in Switzerland:

• Kindergartens, schools, universities
• Care homes, public administrations, medical institutions
• Religious organisations and state-funded institutes or organisations

Requirements:

• Registered customer account (guest checkout not permitted)
• Account type must be “Institution & Company”
• Delivery and billing address must clearly match the official address of the institution

Private individuals, commercial businesses, sole traders and associations are excluded from invoice payment.

Approval will be granted after individual review. Please register in the shop and contact us by phone or email afterwards to request activation.

You may also place your order by phone, email or fax if preferred.